Q: What's your delivery time?

A: 15 days for sample order, 30-40 days for container order. ( Busy season may need more days )

Q: What's your MOQ?

A: We are original factory for trailers, We do not have MOQ requirement, You can even start from one piece sample test order. Normally we suggest 10pcs of each model to test market.

Q: Do you accept sample order?

A: Yes, TourKing is a professional trailer factory, We accept sample order and we will fast sample order production date for you.

Q: What's your package?

A: TourKing supply one-piece package, which contains one steel crate and one 7-layer thick carton, to protect the trailers. We even prepare moldy foam to protect the products, Better packaging for better life.

Q: What's your payment term?

A: We accept T/T, and irrevocable LC at sight.

Q: Which certificate you have for your product?

A: We have CE Certificate(For tyre and wheel, light, and coupler). Global legal sales.

Q: Can we put our company logo and name on your model and package?

A: Yes, You can. We supply OEM service, DIY your carton and laser your company logo on the trailer. Customized design acceptable.

Q: Do you accept retail order?

A: Sorry, We are factory, We normally do not accept retail order business.

Q: What's the warranty for your products?

A: We normally supply 1 YEAR full parts and products services warranty. We supply free parts during warranty. We do supply free parts if customer request any feedbacks to us.

Q: Where is your factory? How can I visit you?

A: We are in Huangyan, Taizhou city, Zhejiang province, near shanghai, wenzhou, ningbo and hangzhou. Our local airport name is: Taizhou Luqiao / Huangyan airport (airport code: HYN). Our local train station is: Taizhou(Huangyan) Train station. 24 hours contact number is: +86-139-686-98692. We are 30 minutes away from airport and 5 minutes away form train station. For more details, Please check Contact us.

Q: What's the main material for your product?

A: Real steel with cold gavalnization for surface treatment.

Q: How to install your product?

A: We have very detail installation manual in English. Once we start cooperation, We will send full installation manuals and Videos to you.